Last updated: July 2026

This privacy policy explains how The Book Stylists (“we”, “us”, “our”)
collects, uses and protects your personal information when you visit our
website, place an order or get in touch with us. We are committed to
protecting your privacy and handling your data openly and lawfully in line
with UK data protection law, including the UK General Data Protection
Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

The Book Stylists is a supplier of vintage and decorative books for display,
based in the United Kingdom. For the purposes of data protection law, we are
the data controller for the personal information we hold about you.

If you have any questions about this policy or how we handle your data, you
can contact us at hello@thebookstylists.com.

The Information We Collect

We may collect and process the following information about you:

• Contact details such as your name, email address, phone
  number and delivery or billing address.
• Order information such as the products you buy, order
  history and any bespoke requirements you tell us about.
• Enquiry details such as the information you provide when
  you complete our enquiry form or contact us by phone or email.
• Technical information such as your IP address, browser
  type and how you use our website, collected through cookies and similar
  technologies.

We do not knowingly collect information from anyone under the age of 16. Please
note that we do not see or store your full card details. Payments are handled
securely by our payment provider (see below).

How We Use Your Information

We use your personal information to:

• process and deliver your orders, and keep you updated about them;
• respond to your enquiries and provide bespoke selection advice;
• arrange bank transfer payment where you request it;
• handle returns, refunds and any problems with your order;
• keep proper business and accounting records as required by law;
• maintain and improve our website and its security.

We will only send you marketing messages if you have asked us to, and you can
ask us to stop at any time.

Our Legal Basis for Using Your Data

We rely on the following legal bases under UK GDPR:

• Contract: to process and fulfil the orders you place
  with us.
• Legal obligation: to meet our tax, accounting and
  consumer law duties.
• Legitimate interests: to respond to enquiries, run our
  business efficiently and keep our website secure, in a way that does not
  override your rights.
• Consent: where you have agreed, for example to receive
  marketing or to allow non-essential cookies. You can withdraw consent at
  any time.

How We Share Your Information

We never sell your personal data, and we never share it with third parties for
their own marketing. We only share your information with trusted parties who
help us run our business, and only so far as they need it to provide their
service. These may include:

• our payment provider, PayPal, which processes payments securely on our
  behalf. [CONFIRM: name any other payment method
  provider if used.]
• delivery and courier companies, to send you your order;
• website hosting and IT providers who keep our site running;
• our accountant and, where legally required, HMRC or other authorities.

Any providers who process data on our behalf are required to keep it secure and
to use it only for the purposes we specify.

How Long We Keep Your Information

We keep your personal information only for as long as we need it. Order and
transaction records are kept for at least six years to meet UK tax and
accounting requirements. Enquiry and correspondence records are kept for as
long as needed to deal with your query and for a reasonable period afterwards.
[CONFIRM: adjust these periods if they do not match how
you actually work.] When we no longer need your data, we securely
delete or anonymise it.

Cookies

Our website uses cookies to help it function, to remember your basket and
preferences, and to understand how visitors use the site so we can improve it.
Essential cookies are needed for the site to work. Non-essential cookies, such
as analytics, are only used with your consent. You can manage or refuse cookies
through your browser settings or our cookie banner.
[CONFIRM: name any analytics tools used, for example
Google Analytics, if applicable.]

Keeping Your Data Secure

We take appropriate technical and organisational measures to protect your
personal information against loss, misuse and unauthorised access. Payments are
handled through secure, encrypted connections by our payment provider, and we
limit access to personal data to those who need it.

Your Rights

Under UK data protection law you have the right to:

• ask for a copy of the personal data we hold about you;
• ask us to correct any inaccurate or incomplete data;
• ask us to delete your data where there is no good reason for us to keep it;
• object to, or ask us to restrict, how we use your data;
• ask us to transfer your data to another provider where this applies;
• withdraw your consent at any time where we rely on consent.

To exercise any of these rights, please contact us at
hello@thebookstylists.com. We will
respond without undue delay and within one month, as required by law. There is
normally no charge.

Complaints

If you are unhappy with how we have handled your personal data, please tell us
first at hello@thebookstylists.com
so we have the chance to put things right. We take all concerns seriously and
will respond promptly.

If you are still not satisfied, you have the right to complain to the
Information Commissioner’s Office (ICO), the UK regulator for data protection.
You can contact the ICO at www.ico.org.uk, by their helpline on 0303 123 1113, or by
post at Information Commissioner’s Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire SK9 5AF. We would, however, appreciate the chance to
address your concerns before you approach the ICO.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted
on this page with a revised “last updated” date. Please check back
occasionally to stay informed.

Contact Us

For any questions about this policy or your personal data, please email us at
hello@thebookstylists.com and we
will be glad to help.